Fraud

Insurance fraud continues to represent a major challenge to the insurance market and increasing investment in detection measures is essential to protect insurers and policyholders alike.

CEGA Special Investigations Unit (SIU) employs trained professionals and proven techniques to assist in the detection and reduction of fraudulent activity and boasts some of the best results in the market.

• Active members of the Insurance Fraud Investigation Group (IFIG)
• Automated fraud "triggers" programmed into claims system
• Claims staff trained to recognise behavioural traits linked to fraud
• CEGA in-house investigators trained in cognitive interviewing techniques
• Where necessary, access to a worldwide network of external investigators and agents available to carry out analysis, interviews and surveillance.